Delivery
DELIVERING TO: European Union and the United Kingdom.
SHIPPING: Tracked standard delivery to European Union and the United Kingdom – €5 | Free for orders over €100.
The items are shipped via Lithuanian Post and will be delivered to you by your local postal services. Orders are dispatched from our warehouse in Europe, Lithuania, within 1-3 business days after placing the order.
Business days are defined as Monday to Friday and exclude national or public holidays.
Shipping time
Shipping to European countries usually takes 4-9 days.
Please note that these time frames apply to regular (non-pandemic) circumstances. Due to pandemic, depending on your location regulations, there might be slight delays on top of standard delivery times. We ask you to give up to 10 days on top of regular delivery time before getting in touch with our customer service team.
Tracking
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel. Please note that it might take from 1 to 3 business days for tracking to start showing information. Once the package gets taken from us, it travels to the logistics center, where it gets scanned and starts updating tracking status, and it is not unusual for a shipment to go more than 24 hours without an update while in transit.
You can track your parcel at 17track.net.
Import Fees
We are not responsible for any duty/import/taxes/customs/other charges you may incur.
The shipping fee or order total does not include duties and VAT. Orders placed from outside of the European Union may be charged accordingly by customs in your own country, based on the order value of your shipment.
Having issues with your delivery?
If you have any questions regarding the shipping and delivery of your order, please feel free to contact us, and we will be happy to assist you.